FAQ & policies

Pick a tour and tap the book button to choose a date and time. Booking is handled securely by FareHarbor, and you'll get a confirmation email right away.

Yes. Use code HNGo26 at checkout for 5% off any tour.

Tours are available to book online 24/7. If the website won't let you book within 2 hours of a tour, you can pay by Cash App ($HopNGoToursATL) or Zelle (678-748-7747), and that payment is your receipt. Cash App and Zelle payments are final.

Add-ons upgrade your experience, like adding lunch time or bottles of champagne to sip between sights. Choose them at checkout.

Yes. We can help plan a full Atlanta day or night for your group, including hotel recommendations, day-trip activities for schools and nonprofits, and restaurant reservations. See Private Groups or call us.

Day tours and holiday tours leave from Kodak Coffee, 131 Walker St SW, Atlanta, GA 30313. Night, party bus and Special Edition tours leave from the street side of Atlantic Station, 1380 Atlantic Dr NW, Atlanta, GA 30363. Directions are emailed after you book.

At Kodak Coffee, parking is free when you buy a drink or snack and show your ticket. At Atlantic Station, the first 2 hours are free, and lower-deck parking runs about $5 to $10.

Please arrive 15 minutes early. We wait up to 15 minutes, then the tour leaves. Call or text 678-748-7747 if you're running behind. Late arrivals and no-shows are not refunded.

Please double-check the address before you leave. If the bus has to wait for you because of a wrong address, there's a $75 charge, and we can't always guarantee the bus will still be there.

Yes. Every guest shows ID and signs a liability waiver. If the name on the booking doesn't match the guest's ID, there's a $50 fee before the tour starts.

Yes, by up to an hour, so we can fit every group. You'll get an email if anything changes. Please plan a two-hour window around your experience.

No. Tours run rain or shine.

All sales are final, but you can reschedule for free instead.

Yes. Guests can reschedule for free. Please get in touch with a sales representative at 678-748-7747 or send an email to info@hopngotours.com.

You get a full refund minus the processing fee, to your original payment method, within 5 to 10 business days. This applies if we cancel, can't operate, are short-staffed or overbooked.

No. We see every tour through to drop-off, and leaving early isn't refunded.

Yes. The day tours and holiday tours are family friendly. For the night and party bus tours, check the age policy for your departure on the booking page or call us.

The 4-hour tour visits the front gate of Tyler Perry Studios for photos of the water fountain, movie screen and signage. Nobody is allowed inside the studio, so there are no indoor studio tours. Refunds aren't given for this, so please read the tour details before booking.

Yes. Our Family Friendly City Holiday Tours run a hop on, hop off route from Kodak Coffee. The fall Pumpkin Patch tour is $45 per adult and $10 per kid.

A weekly night tour from Atlantic Station featuring R&B Night or Comedy Night. Tickets are $79 per person. Call or text 678-748-7747 to reserve.

Yes, guests may bring their own bottles on night tours, and Hop'N Go Tours provides ice, cups and napkins for your convenience. A $50 BYOB fee applies to parties bringing their own alcohol on board. Guests must be 21+ to drink, and valid ID may be required. Outside alcohol is not permitted on day tours, no exceptions.

Gratuities aren't included and are always appreciated by your guide.